Terms & Conditions of Hire
Placing an order
A booking form must be completed online to place an order for one of our items. A booking will only be confirmed and the date of your event reserved once we have received the completed form and booking fee.
A non-refundable booking fee of 50% of the full hire amount is required to secure your booking. The balance must be paid no later than 4 weeks prior to the event date. We will send you reminders on the lead up to your event date for any outstanding balance due. Should we not receive your outstanding balance by 2 weeks before your event date we have the right to cancel your booking and retain the booking fee.
Once confirmed, we will not increase the cost of hire. Should you wish to add additional items to hire for your event at a later date, these will be subject to the prices advertised at that time.
Cancellations will result in the loss of the 50% booking fee. We do, however, understand that due to unforeseen circumstances your situation may change. Therefore, if you cancel before the final 4 weeks of your event date you will have no further amount to pay. We will also do our upmost to accommodate a new booking for your new date.
Please note: should Rent For Your Event need to cancel your booking due to unforeseen circumstances or illness, all payments already made will be refunded to you.
We will require a deposit of £25 for either Donut Wall, Baby Blocks or Post Box hire, and £50 for the Neon Sign, Prosecco Wall, Copper Frame, Rose Walls, Starlight Curtain, Grass Wall, Shimmer Wall or either Sweet Cart hire which will be deemed as a security deposit. The security deposit will be fully refunded on safe collection/return of hired item in the same manner as how the deposit was paid. The speed of refund will depend on method of original payment i.e Bank/Paypal. The security deposit is to cover any items which are either lost, stolen or returned to us damaged or with pieces/equipment missing. This includes, but is not limited to, post boxes and keys; donut wall and all 35 pegs, easel, sweet cart, glassware, tongs, decorations; rose or grass wall and frame. For damage or failure to return any item, Rent For Your Event will obtain a quote for repair or replacement and deduct the amount required from the security deposit.
Some of our items are heavy and/or large and will require adequate access to your venue in order to deliver & collect. If we are unable to set up the equipment due to limited access, no refund will be given.
Rent For Your Event cannot be deemed liable should any guests at your event have an allergic reaction to any of the products provided at the event. Allergy information is available on request for all of the products provided. Some of the products may have traces of nuts or may have been produced alongside other products which contain nuts.
Customers should also ensure that children are suitably supervised at all times around hired items as they will not be manned by staff from Rent For Your Event once set up. We cannot be held responsible for safety issues which occur from the use of the equipment, consumables or the consumption of food products at your event.
Unless expressly agreed with Rent For Your Event, all items are for indoor use only.
Please note: none of our items should be moved or have any items pinned or attached to unless by prior agreement with Rent For Your Event. None of the items are suitable for sitting or climbing on, therefore we cannot be held responsible for any injuries that may occur should this happen. Any items found to be being miss-used during hire period will result in removal of the item/s and no refund given.
The EU General Data Protection Regulation (GDPR) is a privacy and data protection regulation in the European Union effective 25th May 2018. Rent For Your Event will collect and store personal data which is provided to us when an enquiry is made. This data will be held securely, password protected and will not be shared with any third parties. This data will be deleted 6 months after the event date has passed.
Rent For Your Event reserves the right to take photographic and video items of the hired items prior to / at your event and to use those images (with your permission) for marketing purposes.
Acceptance of Terms
Your completed booking form and/or payment of our invoice, where several links and references to this page have been made, is deemed as your acceptance of our Terms & Conditions of hire.
Rent For Your Event have current public liability insurance. Details of this can be provided upon request.
We reserve the right to amend these terms at any time without prior notice. In this eventuality, a copy will be sent to your email address.
We have been awarded a 5 by the Food Standards Agency